BUILT FOR HOME HEALTH AGENCIES
Your RCM is leaving money on the table.
Managed RCM services — home health expert coders and AI delivering accurate ICD-10, OASIS, Plan of Care, and QA audits. Four advantages: greater accuracy, faster turnaround, lower cost, and increased revenue.
![](data:image/svg+xml,<svg display="block" role="presentation" viewBox="0 0 14 14" xmlns="http://www.w3.org/2000/svg"><path d="M 0 4 L 3.883 8 L 12 0" fill="transparent" height="8px" id="jSru0V1ih" stroke-dasharray="" stroke-linecap="round" stroke-linejoin="round" stroke-width="1" stroke="rgb(0, 254, 167)" transform="translate(1 3)" width="12px"/></svg>)
0
0
%
+
CODING ACCURACY
2X-3X
improved productivity
0
0
%
potential cost saving
0
0
%
Potential revenue uplift
BUILT FOR HOME HEALTH AGENCIES
Your RCM is leaving money on the table.
Managed RCM services — home health expert coders and AI delivering accurate ICD-10, OASIS, Plan of Care, and QA audits. Four advantages: greater accuracy, faster turnaround, lower cost, and increased revenue.
0
0
%
+
CODING ACCURACY
2X-3X
improved productivity
0
0
%
+
potential cost saving
0
0
%
+
Potential revenue uplift
BUILT FOR HOME HEALTH AGENCIES
Your RCM is leaving money on the table.
Managed RCM services — home health expert coders and AI delivering accurate ICD-10, OASIS, Plan of Care, and QA audits. Four advantages: greater accuracy, faster turnaround, lower cost, and increased revenue.
Our senior advisors
David Totaro
Former Chief Government Affairs Officer, Bayada
Board of the National Alliance for Care at Home
Former Board Member, Home Care Association of America
Stephanie Tilghman
20+ years in Coding, OASIS & compliance (HCS-D, HCS-O)
Leadership roles at Kindred at Home and AccentCare
RN, BSN (Johns Hopkins), deep clinical experience
our team & leaders
World-class team brings decades of deep experience across healthcare, RCM, and technology.
Proven leaders. Real accountability.
Our senior advisors
David Totaro
Former Chief Government Affairs Officer, Bayada
Board of the National Alliance for Care at Home
Former Board Member, Home Care Association of America
Stephanie Tilghman
20+ years in Coding, OASIS & compliance (HCS-D, HCS-O)
Leadership roles at Kindred at Home and AccentCare
RN, BSN (Johns Hopkins), deep clinical experience
our team & leaders
World-class team brings decades of deep experience across healthcare, RCM, and technology. Proven leaders. Real accountability.
Our senior advisors
David Totaro
Stephanie Tilghman
our team & leaders
World-class team brings decades of deep experience across healthcare, RCM, and technology. Proven leaders. Real accountability.
HOME HEALTH RCM PROBLEM
You are delivering excellent care.
Your RCM isn’t keeping up.
Inaccurate coding, OASIS errors and PDGM complexity and rising denial rates aren't your fault — but they're costing you. Most home health agencies leave 8–14% of collectible revenue on the table every year.
Poor Documentation
You won't know a clinical note/OASIS was weak or wrong until the ADR arrives
Inaccurate Coding
One inaccurate ICD-10 code = Wrong PDGM group. Wrong payment
ICD-10 coding accuracy is the foundation of your revenue. A single miscoded primary or secondary diagnosis misclassifies the PDGM clinical grouping, undercutting your reimbursement, and compounding margin loss across every episode. Most agencies don't catch it until the remittance arrives.
POC-Dx Mis-alignment
Mismatched diagnoses, miscalculated visit frequencies and accidental LUPAs cause massive revenue loss.
Audit Vulnerability
Mismatched diagnoses, miscalculated visit frequencies and accidental LUPAs cause massive revenue loss.
Quality & Star Ratings
Your Star Rating is a revenue number. It just doesn't look like one.
HOME HEALTH RCM PROBLEM
You are delivering excellent care.
Your RCM isn’t keeping up.
Inaccurate coding, OASIS errors and PDGM complexity and rising denial rates aren't your fault — but they're costing you. Most home health agencies leave 8–14% of collectible revenue on the table every year.
Poor Documentation
You won't know a clinical note/OASIS was weak or wrong until the ADR arrives
Inaccurate Coding
One inaccurate ICD-10 code = Wrong PDGM group. Wrong payment
ICD-10 coding accuracy is the foundation of your revenue. A single miscoded primary or secondary diagnosis misclassifies the PDGM clinical grouping, undercutting your reimbursement, and compounding margin loss across every episode. Most agencies don't catch it until the remittance arrives.
POC-Dx Mis-alignment
Mismatched diagnoses, miscalculated visit frequencies and accidental LUPAs cause massive revenue loss.
Audit Vulnerability
Mismatched diagnoses, miscalculated visit frequencies and accidental LUPAs cause massive revenue loss.
Quality & Star Ratings
Your Star Rating is a revenue number. It just doesn't look like one.
HOME HEALTH RCM PROBLEM
You are delivering excellent care.
Your RCM isn’t keeping up.
Inaccurate coding, OASIS errors and PDGM complexity and rising denial rates aren't your fault — but they're costing you. Most home health agencies leave 8–14% of collectible revenue on the table every year.
Poor Documentation
You won't know a clinical note/OASIS was weak or wrong until the ADR arrives
Inaccurate Coding
One inaccurate ICD-10 code = Wrong PDGM group. Wrong payment
ICD-10 coding accuracy is the foundation of your revenue. A single miscoded primary or secondary diagnosis misclassifies the PDGM clinical grouping, undercutting your reimbursement, and compounding margin loss across every episode. Most agencies don't catch it until the remittance arrives.
POC-Dx Mis-alignment
Mismatched diagnoses, miscalculated visit frequencies and accidental LUPAs cause massive revenue loss.
Audit Vulnerability
Mismatched diagnoses, miscalculated visit frequencies and accidental LUPAs cause massive revenue loss.
Quality & Star Ratings
Your Star Rating is a revenue number. It just doesn't look like one.
SERENT solution
Smarter coding.
Built for home health.
Fully managed.
Serent's board-certified home health coders work with our advanced home health Al to deliver fast, compliant, and accurate coding — across your entire clinical documentation.
ICD-10-CM Coding
Guaranteed Accuracy. Source Traceability. Faster Turnaround.
Our certified home health coders and AI reduce time-to-completed-codes while delivering exceptional accuracy. Every ICD-10 code is fully traceable to its source — to the specific clinical encounter, to the page, to the sentence — giving your agency complete coding transparency and audit confidence.
OASIS Review
Consistent Documentation. Optimized Reimbursement. Defensible Claims.
Comprehensive OASIS review across Start of Care, Resumption of Care, and Recertification — functioning as a rigorous clinical scrubber. We verify clinical consistency within the OASIS, ensure logical alignment with the clinical narrative, and optimize both reimbursement and compliance at every assessment point.
. . .
POC Review
Perfect POC-Dx Alignment. Zero Accidental LUPAs. Seamless Sign-off.
We ensure every Plan of Care is consistent, accurate, and compliant — cross-referenced against provider recommendations, ICD-10 coding, and the OASIS clinical evaluation. No disconnect between what the record says, what was coded, and what the care plan requires.
Audits
Proactive Audit Support. Corrective Action Plans. Compliance Protection.
Comprehensive coding accuracy audits of your existing coding — including third-party coded records. We deliver detailed audit reporting with corrective action recommendations, giving your agency a clear picture of coding performance, compliance gaps, and the specific steps to close them.
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Human expertise. AI precision. Fully managed.
Every service is delivered by board-certified home health coders working alongside our Al — so you get the judgment of a specialist and the consistency of technology, without the overhead of building it in-house.
SERENT solution
Smarter coding.
Built for home health.
Fully managed.
Serent's board-certified home health coders work with our advanced home health Al to deliver fast, compliant, and accurate coding — across your entire clinical documentation.
ICD-10-CM Coding
Guaranteed Accuracy. Source Traceability. Faster Turnaround.
Our certified home health coders and AI reduce time-to-completed-codes while delivering exceptional accuracy. Every ICD-10 code is fully traceable to its source — to the specific clinical encounter, to the page, to the sentence — giving your agency complete coding transparency and audit confidence.
OASIS Review
Consistent Documentation. Optimized Reimbursement. Defensible Claims.
Comprehensive OASIS review across Start of Care, Resumption of Care, and Recertification — functioning as a rigorous clinical scrubber. We verify clinical consistency within the OASIS, ensure logical alignment with the clinical narrative, and optimize both reimbursement and compliance at every assessment point.
. . .
POC Review
Perfect POC-Dx Alignment. Zero Accidental LUPAs. Seamless Sign-off.
We ensure every Plan of Care is consistent, accurate, and compliant — cross-referenced against provider recommendations, ICD-10 coding, and the OASIS clinical evaluation. No disconnect between what the record says, what was coded, and what the care plan requires.
Audits
Proactive Audit Support. Corrective Action Plans. Compliance Protection.
Comprehensive coding accuracy audits of your existing coding — including third-party coded records. We deliver detailed audit reporting with corrective action recommendations, giving your agency a clear picture of coding performance, compliance gaps, and the specific steps to close them.
Human expertise. AI precision. Fully managed.
Every service is delivered by board-certified home health coders working alongside our Al — so you get the judgment of a specialist and the consistency of technology, without the overhead of building it in-house.
SERENT solution
Smarter coding.
Built for home health.
Fully managed.
Serent's board-certified home health coders work with our advanced home health Al to deliver fast, compliant, and accurate coding — across your entire clinical documentation.
ICD-10-CM Coding
Guaranteed Accuracy. Source Traceability. Faster Turnaround.
Our certified home health coders and AI reduce time-to-completed-codes while delivering exceptional accuracy. Every ICD-10 code is fully traceable to its source — to the specific clinical encounter, to the page, to the sentence — giving your agency complete coding transparency and audit confidence.
OASIS Review
Consistent Documentation. Optimized Reimbursement. Defensible Claims.
Comprehensive OASIS review across Start of Care, Resumption of Care, and Recertification — functioning as a rigorous clinical scrubber. We verify clinical consistency within the OASIS, ensure logical alignment with the clinical narrative, and optimize both reimbursement and compliance at every assessment point.
. . .
POC Review
Perfect POC-Dx Alignment. Zero Accidental LUPAs. Seamless Sign-off.
We ensure every Plan of Care is consistent, accurate, and compliant — cross-referenced against provider recommendations, ICD-10 coding, and the OASIS clinical evaluation. No disconnect between what the record says, what was coded, and what the care plan requires.
Audits
Proactive Audit Support. Corrective Action Plans. Compliance Protection.
Comprehensive coding accuracy audits of your existing coding — including third-party coded records. We deliver detailed audit reporting with corrective action recommendations, giving your agency a clear picture of coding performance, compliance gaps, and the specific steps to close them.
Human expertise. AI precision. Fully managed.
Every service is delivered by board-certified home health coders working alongside our Al — so you get the judgment of a specialist and the consistency of technology, without the overhead of building it in-house.
Impact
Measurable impact.
No need to make trade-offs.
Serent’s impact is across your agency - your financials, operational efficiency and clinician’s quality of life.
More Revenue
Up to 5% revenue uplift due to accurate coding, fewer denials and greater reimbursement.
Lower Cost
AI-led productivity gains enable you to cut up to 50% of your costs.
Rapid Turnaround
Instant AI-suggested code means fewer manual checks and 2-3X improved productivity.
Guaranteed Accuracy
97%+ accuracy via 2-level checks by AI and certified coders, ensures quality & consistency.
Impact
Measurable impact.
No need to make trade-offs.
Serent’s impact is across your agency - your financials, operational efficiency and clinician’s quality of life.
More Revenue
Up to 5% revenue uplift due to accurate coding, fewer denials and greater reimbursement.
Lower Cost
AI-led productivity gains enable you to cut up to 50% of your costs.
Rapid Turnaround
Instant AI-suggested code means fewer manual checks and 2-3X improved productivity.
Guaranteed Accuracy
97%+ accuracy via 2-level checks by AI and certified coders, ensures quality & consistency.
Impact
Measurable impact.
No need to make trade-offs.
Serent’s impact is across your agency - your financials, operational efficiency and clinician’s quality of life.
More Revenue
Up to 5% revenue uplift due to accurate coding, fewer denials and greater reimbursement.
Lower Cost
AI-led productivity gains enable you to cut up to 50% of your costs.
Rapid Turnaround
Instant AI-suggested code means fewer manual checks and 2-3X improved productivity.
Guaranteed Accuracy
97%+ accuracy via 2-level checks by AI and certified coders, ensures quality & consistency.
Security & compliance
Your data is protected.
Your privacy is our priority.
Serent protects your data with industry-leading, continuous compliance monitoring. We treat all healthcare data with the utmost care and respect - adhering to strict compliance standards so your agency can focus on care, not risk.
Continuous compliance monitoring - not periodic audits
All PHI handled under strict HIPAA safeguards
SOC 2 Type II certified — independently verified security controls
Security & compliance
Your data is protected.
Your privacy is our priority.
Serent protects your data with industry-leading, continuous compliance monitoring. We treat all healthcare data with the utmost care and respect - adhering to strict compliance standards so your agency can focus on care, not risk.
Continuous compliance monitoring - not periodic audits
All PHI handled under strict HIPAA safeguards
SOC 2 Type II certified — independently verified security controls
Security & compliance
Your data is protected.
Your privacy is our priority.
Serent protects your data with industry-leading, continuous compliance monitoring. We treat all healthcare data with the utmost care and respect - adhering to strict compliance standards so your agency can focus on care, not risk.
Continuous compliance monitoring - not periodic audits
All PHI handled under strict HIPAA safeguards
SOC 2 Type II certified — independently verified security controls
Get started with Serent today
You can also contact us at hello@serent.ai to see how we can work with your organization to unlock value across your RCM process.
Get started with Serent today
You can also contact us at hello@serent.ai to see how we can work with your organization to unlock value across your RCM process.
Get started with Serent today
You can also contact us at hello@serent.ai to see how we can work with your organization to unlock value across your RCM process.
Serent
Serent is a global healthcare RCM company based in New York. We deliver exceptional managed services linking human expertise and intelligence with sector-specific Al. Serent's approach is rooted in innovation, efficiency, customer-centricity, and data security.
Serent Corporation
All rights reserved.
Serent
Serent is a global healthcare RCM company based in New York. We deliver exceptional managed services linking human expertise and intelligence with sector-specific Al. Serent’s approach is rooted in innovation, efficiency, customer-centricity, and data security.
Serent Corporation
All rights reserved.
Serent
Serent is a global healthcare RCM company based in New York. We deliver exceptional managed services linking human expertise and intelligence with sector-specific Al. Serent's approach is rooted in innovation, efficiency, customer-centricity, and data security.
Serent Corporation
All rights reserved.