BUILT FOR HOME HEALTH AGENCIES
Your RCM is leaving money on the table.
Managed RCM services — delivered by expert home health coders and proprietary AI — for accurate ICD-10 coding, OASIS reviews, plan-of-care reviews, and QA audits. Four advantages: greater accuracy, faster turnaround, lower cost, and increased revenue.
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0
0
%
+
CODING ACCURACY
2X-3X
improved productivity
0
0
%
potential cost savings
0
0
%
Potential revenue uplift
BUILT FOR HOME HEALTH AGENCIES
Your RCM is leaving money on the table.
Managed RCM services — delivered by expert home health coders and proprietary AI — for accurate ICD-10 coding, OASIS reviews, plan-of-care reviews, and QA audits. Four advantages: greater accuracy, faster turnaround, lower cost, and increased revenue.
0
0
%
+
CODING ACCURACY
2X-3X
improved productivity
0
0
%
+
potential cost savings
0
0
%
+
Potential revenue uplift
BUILT FOR HOME HEALTH AGENCIES
Your RCM is leaving money on the table.
Managed RCM services — delivered by expert home health coders and proprietary AI — for accurate ICD-10 coding, OASIS reviews, plan-of-care reviews, and QA audits. Four advantages: greater accuracy, faster turnaround, lower cost, and increased revenue.
Our senior advisors
David Totaro
Former Chief Government Affairs Officer, BAYADA
Former Board Member, National Alliance for Care at Home
Former Board Member, Home Care Association of America
Stephanie Tilghman
20+ years in coding, OASIS, and compliance (HCS-D, HCS-O)
Various roles at CMS, Kindred at Home, and AccentCare
RN, BSN (Johns Hopkins), deep clinical experience
our team & leaders
Our world-class team brings decades of deep experience across healthcare, RCM, and technology.
Proven leaders. Real accountability.
Our senior advisors
David Totaro
Former Chief Government Affairs Officer, BAYADA
Former Board Member, National Alliance for Care at Home
Former Board Member, Home Care Association of America
Stephanie Tilghman
20+ years in coding, OASIS, and compliance (HCS-D, HCS-O)
Various roles at CMS, Kindred at Home, and AccentCare
RN, BSN (Johns Hopkins), deep clinical experience
our team & leaders
Our world-class team brings decades of deep experience across healthcare, RCM, and technology. Proven leaders. Real accountability.
Our senior advisors
David Totaro
Stephanie Tilghman
our team & leaders
Our world-class team brings decades of deep experience across healthcare, RCM, and technology. Proven leaders. Real accountability.
HOME HEALTH RCM PROBLEM
You are delivering excellent care.
Your RCM isn’t keeping up.
Inaccurate coding, OASIS errors, PDGM complexity, and rising denial rates aren’t your fault — but they’re costing you. Most home health agencies leave 8–14% of collectible revenue on the table every year.
Poor Documentation
You may not discover that a clinical note or OASIS assessment is incomplete or inaccurate until an ADR arrives.
Inaccurate Coding
One inaccurate ICD-10 code can lead to the wrong PDGM clinical group — and the wrong payment.
ICD-10 coding accuracy is the foundation of your revenue. A single miscoded primary or secondary diagnosis misclassifies the PDGM clinical grouping, undercutting your reimbursement and compounding margin loss across every episode. Most agencies don’t catch it until the remittance arrives.
POC-Dx Misalignment
Mismatched diagnoses, miscalculated visit frequencies, and accidental LUPAs can cause revenue loss.
Audit Vulnerability
A RAC audit doesn’t announce itself. Your documentation either holds up or it doesn’t.
Quality & Star Ratings
Your star rating can affect revenue, even if it does not look like a financial metric.
HOME HEALTH RCM PROBLEM
You are delivering excellent care.
Your RCM isn’t keeping up.
Inaccurate coding, OASIS errors, PDGM complexity, and rising denial rates aren’t your fault — but they’re costing you. Most home health agencies leave 8–14% of collectible revenue on the table every year.
Poor Documentation
You may not discover that a clinical note or OASIS assessment is incomplete or inaccurate until an ADR arrives.
Inaccurate Coding
One inaccurate ICD-10 code can lead to the wrong PDGM clinical group — and the wrong payment.
ICD-10 coding accuracy is the foundation of your revenue. A single miscoded primary or secondary diagnosis misclassifies the PDGM clinical grouping, undercutting your reimbursement and compounding margin loss across every episode. Most agencies don’t catch it until the remittance arrives.
POC-Dx Misalignment
Mismatched diagnoses, miscalculated visit frequencies, and accidental LUPAs can cause revenue loss.
Audit Vulnerability
A RAC audit doesn’t announce itself. Your documentation either holds up or it doesn’t.
Quality & Star Ratings
Your star rating can affect revenue, even if it does not look like a financial metric.
HOME HEALTH RCM PROBLEM
You are delivering excellent care.
Your RCM isn’t keeping up.
Inaccurate coding, OASIS errors, PDGM complexity, and rising denial rates aren’t your fault — but they’re costing you. Most home health agencies leave 8–14% of collectible revenue on the table every year.
Poor Documentation
You may not discover that a clinical note or OASIS assessment is incomplete or inaccurate until an ADR arrives.
Inaccurate Coding
One inaccurate ICD-10 code can lead to the wrong PDGM clinical group — and the wrong payment.
ICD-10 coding accuracy is the foundation of your revenue. A single miscoded primary or secondary diagnosis misclassifies the PDGM clinical grouping, undercutting your reimbursement and compounding margin loss across every episode. Most agencies don’t catch it until the remittance arrives.
POC-Dx Misalignment
Mismatched diagnoses, miscalculated visit frequencies, and accidental LUPAs can cause revenue loss.
Audit Vulnerability
A RAC audit doesn’t announce itself. Your documentation either holds up or it doesn’t.
Quality & Star Ratings
Your star rating can affect revenue, even if it does not look like a financial metric.
Smarter coding.
Fully managed.
Built for home health.
SERENT solution
Smarter coding.
Built for home health.
Fully managed.
Serent’s board-certified home health coders work with our advanced home health AI to deliver fast, compliant, and accurate coding — across your entire clinical documentation.
ICD-10-CM Coding
Guaranteed Accuracy. Source Traceability. Faster Turnaround.
Our certified home health coders and AI reduce coding turnaround time while supporting high accuracy. Every ICD-10 code is fully traceable to its source — to the specific clinical encounter, to the page, to the sentence — giving your agency complete coding transparency and audit confidence.
OASIS Review
Consistent Documentation. Optimized Reimbursement. Defensible Claims.
Comprehensive OASIS review across Start of Care, Resumption of Care, and Recertification — functioning as a rigorous clinical scrubber. We verify clinical consistency within the OASIS, ensure logical alignment with the clinical narrative, and optimize both reimbursement and compliance at every assessment point.
. . .
POC Review
Perfect POC-Dx Alignment. Zero Accidental LUPAs. Seamless Sign-off.
We ensure every Plan of Care is consistent, accurate, and compliant — cross-referenced against provider recommendations, ICD-10 coding, and the OASIS assessment. This helps keep the clinical record, coding, and plan of care aligned.
Audits
Proactive Audit Support. Corrective Action Plans. Compliance Protection.
Comprehensive accuracy audits of your existing coding, including records coded by third parties. We deliver detailed audit reporting with corrective action recommendations, giving your agency a clear picture of coding performance, compliance gaps, and the specific steps to close them.
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Human expertise. AI precision. Fully managed.
Every service is delivered by board-certified home health coders working alongside our AI — so you get the judgment of a specialist and the consistency of technology, without the overhead of building it in-house.
SERENT solution
Smarter coding.
Built for home health.
Fully managed.
Serent’s board-certified home health coders work with our advanced home health AI to deliver fast, compliant, and accurate coding — across your entire clinical documentation.
ICD-10-CM Coding
Guaranteed Accuracy. Source Traceability. Faster Turnaround.
Our certified home health coders and AI reduce coding turnaround time while supporting high accuracy. Every ICD-10 code is fully traceable to its source — to the specific clinical encounter, to the page, to the sentence — giving your agency complete coding transparency and audit confidence.
OASIS Review
Consistent Documentation. Optimized Reimbursement. Defensible Claims.
Comprehensive OASIS review across Start of Care, Resumption of Care, and Recertification — functioning as a rigorous clinical scrubber. We verify clinical consistency within the OASIS, ensure logical alignment with the clinical narrative, and optimize both reimbursement and compliance at every assessment point.
. . .
POC Review
Perfect POC-Dx Alignment. Zero Accidental LUPAs. Seamless Sign-off.
We ensure every Plan of Care is consistent, accurate, and compliant — cross-referenced against provider recommendations, ICD-10 coding, and the OASIS assessment. This helps keep the clinical record, coding, and plan of care aligned.
Audits
Proactive Audit Support. Corrective Action Plans. Compliance Protection.
Comprehensive accuracy audits of your existing coding, including records coded by third parties. We deliver detailed audit reporting with corrective action recommendations, giving your agency a clear picture of coding performance, compliance gaps, and the specific steps to close them.
Human expertise. AI precision. Fully managed.
Every service is delivered by board-certified home health coders working alongside our AI — so you get the judgment of a specialist and the consistency of technology, without the overhead of building it in-house.
SERENT solution
Smarter coding.
Built for home health.
Fully managed.
Serent’s board-certified home health coders work with our advanced home health AI to deliver fast, compliant, and accurate coding — across your entire clinical documentation.
ICD-10-CM Coding
Guaranteed Accuracy. Source Traceability. Faster Turnaround.
Our certified home health coders and AI reduce coding turnaround time while supporting high accuracy. Every ICD-10 code is fully traceable to its source — to the specific clinical encounter, to the page, to the sentence — giving your agency complete coding transparency and audit confidence.
OASIS Review
Consistent Documentation. Optimized Reimbursement. Defensible Claims.
Comprehensive OASIS review across Start of Care, Resumption of Care, and Recertification — functioning as a rigorous clinical scrubber. We verify clinical consistency within the OASIS, ensure logical alignment with the clinical narrative, and optimize both reimbursement and compliance at every assessment point.
. . .
POC Review
Perfect POC-Dx Alignment. Zero Accidental LUPAs. Seamless Sign-off.
We ensure every Plan of Care is consistent, accurate, and compliant — cross-referenced against provider recommendations, ICD-10 coding, and the OASIS assessment. This helps keep the clinical record, coding, and plan of care aligned.
Audits
Proactive Audit Support. Corrective Action Plans. Compliance Protection.
Comprehensive accuracy audits of your existing coding, including records coded by third parties. We deliver detailed audit reporting with corrective action recommendations, giving your agency a clear picture of coding performance, compliance gaps, and the specific steps to close them.
Human expertise. AI precision. Fully managed.
Every service is delivered by board-certified home health coders working alongside our AI — so you get the judgment of a specialist and the consistency of technology, without the overhead of building it in-house.
Impact
Measurable impact.
No need to make trade-offs.
Serent’s impact extends across your agency — financial performance, operational efficiency, and your clinicians’ quality of life.
More Revenue
Up to 5% revenue uplift due to accurate coding, fewer denials and greater reimbursement.
Lower Cost
AI-led productivity gains enable you to cut up to 50% of your costs.
Rapid Turnaround
Instant AI-suggested code means fewer manual checks and 2-3X improved productivity.
Guaranteed Accuracy
97%+ accuracy via 2-level checks by AI and certified coders ensures quality and consistency.
Impact
Measurable impact.
No need to make trade-offs.
Serent’s impact extends across your agency — financial performance, operational efficiency, and your clinicians’ quality of life.
More Revenue
Up to 5% revenue uplift due to accurate coding, fewer denials and greater reimbursement.
Lower Cost
AI-led productivity gains enable you to cut up to 50% of your costs.
Rapid Turnaround
Instant AI-suggested code means fewer manual checks and 2-3X improved productivity.
Guaranteed Accuracy
97%+ accuracy via 2-level checks by AI and certified coders ensures quality and consistency.
Impact
Measurable impact.
No need to make trade-offs.
Serent’s impact extends across your agency — financial performance, operational efficiency, and your clinicians’ quality of life.
More Revenue
Up to 5% revenue uplift due to accurate coding, fewer denials and greater reimbursement.
Lower Cost
AI-led productivity gains enable you to cut up to 50% of your costs.
Rapid Turnaround
Instant AI-suggested code means fewer manual checks and 2-3X improved productivity.
Guaranteed Accuracy
97%+ accuracy via 2-level checks by AI and certified coders ensures quality and consistency.
Security & compliance
Your data is protected.
Your privacy is our priority.
Serent protects your data with continuous compliance monitoring. We treat all healthcare data with the utmost care and respect — adhering to strict compliance standards so your agency can focus on care, not risk.
Continuous compliance monitoring — not periodic audits
All PHI handled under strict HIPAA safeguards
SOC 2 Type II certified — independently verified security controls
Security & compliance
Your data is protected.
Your privacy is our priority.
Serent protects your data with continuous compliance monitoring. We treat all healthcare data with the utmost care and respect — adhering to strict compliance standards so your agency can focus on care, not risk.
Continuous compliance monitoring — not periodic audits
All PHI handled under strict HIPAA safeguards
SOC 2 Type II certified — independently verified security controls
Security & compliance
Your data is protected.
Your privacy is our priority.
Serent protects your data with continuous compliance monitoring. We treat all healthcare data with the utmost care and respect — adhering to strict compliance standards so your agency can focus on care, not risk.
Continuous compliance monitoring — not periodic audits
All PHI handled under strict HIPAA safeguards
SOC 2 Type II certified — independently verified security controls
Get started with Serent today
You can also contact us at hello@serent.ai to see how we can work with your organization to unlock value across your RCM process.
Get started with Serent today
You can also contact us at hello@serent.ai to see how we can work with your organization to unlock value across your RCM process.
Get started with Serent today
You can also contact us at hello@serent.ai to see how we can work with your organization to unlock value across your RCM process.
Serent is a global healthcare RCM company based in New York. We deliver managed services that combine human expertise with sector-specific AI. Serent’s approach is rooted in innovation, efficiency, customer-centricity, and data security.
2026 Serent Corporation. All rights reserved.
Serent is a global healthcare RCM company based in New York. We deliver managed services that combine human expertise with sector-specific AI. Serent’s approach is rooted in innovation, efficiency, customer-centricity, and data security.
2026 Serent Corporation. All rights reserved.
Serent is a global healthcare RCM company based in New York. We deliver managed services that combine human expertise with sector-specific AI. Serent’s approach is rooted in innovation, efficiency, customer-centricity, and data security.
2026 Serent Corporation. All rights reserved.